how can i download user logs
Answers
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Hi @Shakun
Please follow these steps to create the WSDIAG log file:
- Click Start.
- Select All Programs > (Your F-Secure product) > Support Tool. The Support Tool window is displayed.
- Click OK. The tool starts gathering information. It creates the output file on your desktop. The name of the archive file is fsdiag.tar.gz.
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Hi @Shakun did you mean Elements Portal ?
What do you mean by changing web policy in single user ? Or did you mean device ?
Your title and description regarding downloading user logs is unrelated to your latest comment.
Please clarify exactly what it is you want to change, with screenshots.
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