how can i download user logs

Shakun

I am not able to check logs

JamesC

Hi @Shakun

Please follow these steps to create the WSDIAG log file:

- Click Start.

- Select All Programs > (Your F-Secure product) > Support Tool. The Support Tool window is displayed.

- Click OK. The tool starts gathering information. It creates the output file on your desktop. The name of the archive file is fsdiag.tar.gz.

Shakun

Hi Sir,

I want to check F-Secure admin portal, how to change web policy in single user .

Thanks

JamesC

Hi @Shakun did you mean Elements Portal ?

What do you mean by changing web policy in single user ? Or did you mean device ?

Your title and description regarding downloading user logs is unrelated to your latest comment.

Please clarify exactly what it is you want to change, with screenshots.

Shakun

I have many queries regarding policies, logs file and report

JamesC

Hi @Shakun if your further inquiries are different to the original topic, we suggest to create a separate post on the Community.