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scan a file button

userpl
userpl W/ Alumni Posts: 2 Security Scout

how can an EPP user scan a file or a program? is there no possibility to have a button on the right mouse click

Best Answer

  • JamesC
    JamesC W/ Partner, W/ Staff, W/ Moderator Posts: 508 Moderator
    Solved

    Hi @userpl ,


    For Windows 11, the user has to perform the following steps.

    1. Right-click folders
    2. Click the Show more options
    3. It will re-direct to new windows, then you can see "Scan for malware"

    If not, most of the cases​​​​ will be solved with re-installation of our product.

Answers

  • userpl
    userpl W/ Alumni Posts: 2 Security Scout

    this is related to windows 10/11 devices

This discussion has been closed.