Disable popup to install WithSecure Browsing Protection

Toni

Our users have been getting popup in Google Chrome to install or disable Browsing Protection. Is there way to not popup this?

Sethu Laks

Hi @Toni

Thank you for reaching out the WithSecure Community,

Can you please follow the steps outlined in the article below to check if the pop-up still appears on the client side?

https://community.withsecure.com/en/kb/articles/31260-how-to-force-install-and-enable-withsecure-browsing-protection-extension-in-chrome-edge-or-firefox-via-windows-group-policy-gpo

Best regards,
Sethu
Community Moderator | Technical Support Engineer
WithSecure™ https://www.withsecure.com/en/home

Toni

@Sethu Laks
That article looks like to be a guide on how to ENABLE the install. I don't want that. We have not added that GPO to our environment, so we thought the problem comes from the WithSecure client.

Toni

It looks like this popup is part of the browser protection update that occurred on 2.4.2024.

Sethu Laks

Hi @Toni

Thanks for the clarification, as per our R&D team, this popup is managed by the browser itself and cannot be suppressed from our WithSecure product.

Best regards,
Sethu
Community Moderator | Technical Support Engineer
WithSecure™  https://community.withsecure.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.withsecure.com%2Fen%2Fhome