Constant notifications regarding Malware

Matt · 2024-10-07T05:42:53+00:00

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One of our servers is constantly flagging Malware, and we're not sure if the transactions are processing before the files are being quarantined and removed.

Any help is appreciated

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Matt

Submitted a report, it was simply a JSON file that I was able to export from the WebGUI

Sethu Laks

Hi @Matt

Thank you for reaching out the WithSecure Community,

If you have located the virus sample, you can submit it to our virus lab for analysis. You can find more information on the submission process here:

How to submit a false positive or negative sample file or URL to WithSecure - WithSecure Community

If you're unsure or unable to locate the virus sample file, you can use our quarantine dumper tool to recover the file. Once recovered, please submit the sample to our virus lab for further analysis.

How can I recover quarantined items from quarantine manually? - WithSecure Community