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How to release network isolation mode in a VPN environment?

Toma
Toma Member Posts: 7 Security Scout
in Elements Endpoint Protection (EPP)

Hi,

We have a secure network with limited internet access and it is accessed only by VPN or RDP.
The VPN causes a catch 22 situation when the network isolation mode is in effect.
You cannot initiate the VPN session as the network is isolated/unavailable and thus you never get the release network isolation message.
I have tried booting the laptop in fail-safe mode with network support but the network is still not available.
Is there any way to manually enable network support or do I have to e.g. uninstall the WithSecure client and re-install it with the VPN on, or will even that release the network?

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