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    • fsaua init script doesn't work with systemd

    mihilg
    mihilg Posts: 3
    in Business Suite

    F-Secure Automatic Update Agent for Linux 8.26.5592, openSUSE 12.3

     

    systemctl says:

     

    palladium:~ #/etc/init.d/fsaua start
    redirecting to systemctl start fsaua
    Job for fsaua.service failed. See 'systemctl status fsaua.service' and 'journalctl -n' for details.
    palladium:~ # systemctl status fsaua.service
    fsaua.service - LSB: F-Secure Automatic Update Agent
         Loaded: loaded (/etc/init.d/fsaua)
         Active: failed (Result: timeout) since Sun, 2013-04-28 16:59:52 CEST; 17s ago
         CGroup: name=systemd:/system/fsaua.service
         └ 12327 /opt/f-secure/fsaua/bin//fsaua

     

    but /opt/f-secure/fsaua/bin/fsaua is running

     

    any help is appreciated

     

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    Comments

    • Jayson
      Jayson Posts: 106

      Hi mihilg,

      I would suggest you to open a Service Request for further assistances. Kindly attach a FSDIAG and your subscription key together with your service request, you may include this post as well.

       

      - To collect debug information from a Linux system running F-Secure Policy Manager Server, run the command as root or with root rights.

      #  /opt/f-secure/fspms/bin/fsdiag

      All the relevant information will be stored into the fsdiag.tar.gz archive located in the current directory.

       

      Do you have any other F-Secure product running on this server beside the F-Secure Policy Manager Server?

      Thanks.


      Best Regards,
      Jayson

    • egon
      egon Posts: 1

      Same problem here.

      I'm using opensuse 12.2 with F-Secure Policy Manager and Update Agent.

    • mihilg
      mihilg Posts: 3

      Answer from F-Secure technical support:

      Hello,

As this case was escalated, answering back in english. I hope this is acceptable. 

For starters, thank you for the very clear description and investigation. I've already confirmed the issue with OpenSuse 12.3 and have a ticket pending with R&D. Once I have more information, I will update you again.

Appreciate your patience here.

Best regards,
Peter
    • Chrissy
      Chrissy Posts: 40

      Hi mihilg!

       

      Thanks for sharing your reply from your support ticket with the Community!  When you get a final solution to the issue, could you also post that here so that it may help others who are experiencing the same problem?

       

      Chrissy

      F-Secure Community Manager

    • mihilg
      mihilg Posts: 3

      still no solution...

    • Shahrir
      Shahrir Posts: 9

      Dear mihilg,

       

      Did you follow up with the support ticket that you have created?

    This discussion has been closed.

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