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If memory serves me correctly. There was a feature from the Elements console that allowed one to export a csv/xls file that listed all network scanned devices (Vulnerability assets), their accessable services and vulnerabilities. I just can't seem to get that option any ware. Anyone want to enlighten me? Regards, Ernest
Hi, I have tried SNMPv3 authenticate scan in Elements Vulnerability Management. I works great with FortiGate but I have tried with other kind of network devices and it's not working. Based on the information found in the scan logs, it seems that SNMPv3 authenticate scan only support Fortigate, Cisco and Paloalto. It's…
Our team has been successfully using a reporting application that queries the WithSecure Vulnerability Management API. We've been using custom tags to identify devices (e.g., Windows Server, Linux Server, Firewall). This system worked flawlessly until about a week ago. Currently, we're experiencing an issue where our API…
Issue: Getting an error of "Your login to WithSecure™ Partner Portal failed. Please try using a different browser, or you can open a support ticket at: https://www.withsecure.com/en/support; when logging into Partner Portal. Resolution: This error message appears typically when user has an existing WithSecure user account,…
Issue: Elements portal's Security Events page shows that "OfficeClickToRun.exe" was blocked from changing the "fshoster64.exe" process , whereas "fshoster64.exe" can be any WithSecure service is generated. Will selecting acknowledge allow the specific process to run? Or we still need to do manual whitelisting or exclusion?…
Issue: WithSecure Elements Endpoint Detection and Response (EDR) detects a safe application (e.g. an in-house application). How to whitelist the detection? Resolution: You can close the Broad Context Detection (BCD) as "Accepted behavior", to create suppression rule that can accept the behavior of a user or a process. To…
Issue: Device that had the multi factor authentication (MFA) application broke or has been lost and user has 2-step authentication enabled in the Elements Security Center, Partner Portal or eService Portal. How can the 2-step authentication be reset? Resolution: Ask another administrator to delete your administrator user…
Issue: When an WithSecure endpoint product is installed on a computer or server, there is high CPU or memory (RAM) usage and applications are experiencing performance issues. The connectivity of some applications can also be slow or blocked completely. Issue affects all WithSecure clients: * Elements Endpoint Protection…
Issue: Real-time scanning or DeepGuard has detected a file to be malicious. How to submit a sample file to Virus labs to find out if it is a false positive? What if a possibly malicious file has not been detected, how to submit a sample file to virus labs to find out if it is a false negative? Resolution: If you suspect…
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