Issue:
When installing WithSecure Policy Manager Server or Policy Manager Proxy the user receives the following error after clicking Next on the Configure ports page:
Error: "The Host Module HTTPS port number specified is already in use."
Resolution:
If the port you have chosen for WithSecure Policy Manager Server or Policy Manager Proxy communication is in use by other services (e.g Microsoft webserver), thus causing a conflict, you can solve the issue by changing the port Policy Manager Server will use or by deactivating the service causing the conflict or changing the port that service is using.
Policy Manager Proxy Upgrade
The error could be caused if clients are currently accessing the Policy Manager Proxy. If you are performing an upgrade of Policy Manager Proxy, you can stop all Policy Manager Proxy services and try the upgrade again, then it should work and the upgrade will be completed.
Article no: 000018483