Devices are getting blocked. How can I grant access to specific devices on Policy Manager? - WithSecure Community
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<h3 data-version="3" data-article="000027554" data-id="issue">Issue:</h3>
<p>My devices are getting blocked. How can I grant access to specific devices on Policy Manager?</p>
<h3 data-id="resolution">Resolution:</h3>
<p></p><p>You can set rules to allow a specific device while all other devices under the same class are blocked.</p>
<p>You need to know the hardware ID of the device that you want to allow before you can create a rule that grants full access to the device.</p>
<p>To add an exception to a rule, follow these instructions.</p>
<ol><li><span style="font-family: arial;">Get the hardware ID for the device that you want to allow. </span><span style="font-family: Arial, sans-serif;">The hardware ID has to be more specific than the ID which is used to block the device.</span></li><li>Go to the <b>Settings </b>tab and select <b>Windows > Device control</b>.</li><li><span style="font-family: arial;">On the <b>Device access rules</b> table, click <b>Add</b>.</span></li><li><span style="font-family: arial;">Enter the hardware ID for the device as the <b>Hardware ID </b>in the new rule.</span></li><li><span style="font-family: arial;">Set <b>Access Level</b> to <b>Full access</b> to allow the use of the device.</span></li><li><span style="font-family: arial;">Set <b>Active</b> to <b>Yes</b> for the new rule.</span></li><li><span style="font-family: arial;">Distribute Policy</span></li></ol><p>Article no: 000027554</p>
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