Product Troubleshooting WithSecure Business Suite

Error: "The keycode that you entered is not valid" when trying to export an installation package for Client Security or Server Security
"capricorn-linux64" channel are added in product's database after Linux Security 64 update version 12.0.482 and Atlant update version 1.0.319
How to schedule Business Suite Software Updater to install updates automatically to Client Security and Server Security devices?
f-secure-baseguard services gone for Linux Security 64 and Atlant after FSBG 1.0.907 update
How to hide the real-time scanning exclusions or other exclusions from users in the local Client Security or Server Security user interface?
WithSecure Client Security or Server Security Web content control is not blocking categories that are set as "Disallowed"
New Linux Security(2024-03-18) offline database update fails
The latest Linux Security 64 update fails to install.
Unable to connect to Atlant from Client Security with error cannot connect to reputation server
How to change Policy Manager Server address for Client Security/Server Security to a new Policy Manager Server address

Policy Manager Console does not appear when running the "sg fspmc -c /opt/f-secure/fspmc/fspmc" command

Issue:

Customer run the normal command of


sg fspmc -c /opt/f-secure/fspmc/fspmc

to login to Policy Manager Console but it does not apper and there is no output being shown on Terminal.

Resolution:

Graphical User Interface (GUI) enabled environment is needed in order to use F-Secure Policy Manager for Linux.
Hence, you need to enable the GUI and run the command to login to the F-Secure Policy Manager Console.

Article no: 000007429