Issue:
How to configure or change the default server failover time for clients to fetch the updates from the WithSecure Update Server when they are unable to reach the Policy Manager Server?
Resolution:
Changing the failover time requires the use of "advanced mode" in the Policy Manager Console:
- Open the Policy Manager Console
- Click on Tools > Preferences
- In the Appearance tab, enable Make advanced mode available for Settings and Status pages
- Click OK
Follow these steps to change the server failover time:
- Highlight a host or policy domain from the Domain Tree
- Go to the Settings tab and select 13.x and older hosts
- Navigate to F-Secure Automatic Update Agent > Settings > Communications > Intermediate Server failover time
- Change the time accordingly (default is 1 hour)
Note: Minimum is 1 hour, Maximum is 256 days.
Article no: 000021363