Product Troubleshooting WithSecure Business Suite

Warning message of "This installer version is going to be obsoleted at the end of year 2024" during the installation of Linux Security 64
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Where can I find the key code for the latest version of my Business Suite software?
Error: "The keycode that you entered is not valid" when trying to export an installation package for Client Security or Server Security
"capricorn-linux64" channel are added in product's database after Linux Security 64 update version 12.0.482 and Atlant update version 1.0.319
How to schedule Business Suite Software Updater to install updates automatically to Client Security and Server Security devices?
f-secure-baseguard services gone for Linux Security 64 and Atlant after FSBG 1.0.907 update
How to hide the real-time scanning exclusions or other exclusions from users in the local Client Security or Server Security user interface?
WithSecure Client Security or Server Security Web content control is not blocking categories that are set as "Disallowed"

How can I configure or change the intermediate server failover time of a Client Security client?

Issue:

How to configure or change the default server failover time for clients to fetch the updates from the WithSecure Update Server when they are unable to reach the Policy Manager Server?

Resolution:

Changing the failover time requires the use of "advanced mode" in the Policy Manager Console:

Open the Policy Manager Console
Click on Tools > Preferences
In the Appearance tab, enable Make advanced mode available for Settings and Status pages
Click OK

Follow these steps to change the server failover time:

Highlight a host or policy domain from the Domain Tree
Go to the Settings tab and select 13.x and older hosts
Navigate to F-Secure Automatic Update Agent > Settings > Communications > Intermediate Server failover time
Change the time accordingly (default is 1 hour)

Note: Minimum is 1 hour, Maximum is 256 days.

Article no: 000021363