Product Announcements & Troubleshooting WithSecure Business Suite

Request for registration.json offline token to activate a Policy Manager which is in an isolated or offline environment
Best Practice Upgrading Policy Manager from Version 15.x to 16.x - Step-by-Step Guide
Email and Server Security- Scanning 'message' by WithSecure Spam Scanner was unsuccessful
Warning message of "This installer version is going to be obsoleted at the end of year 2024" during the installation of Linux Security 64
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Where can I find the key code for the latest version of my Business Suite software?
Error: "The keycode that you entered is not valid" when trying to export an installation package for Client Security or Server Security
"capricorn-linux64" channel are added in product's database after Linux Security 64 update version 12.0.482 and Atlant update version 1.0.319
How to schedule Business Suite Software Updater to install updates automatically to Client Security and Server Security devices?

Files detected as "Password Protected" when scanning them on Linux Security

Issue:

When I run the command fsav [path/file] the command returns "ERROR: Password protected file"

Resolution:

"Treat password-protected files as safe" setting on WEBUI has been disabled. This means that a message of "Password protected file" will be output every time such files are being scanned.

By default, the setting is enabled which means that any password protected files are considered to be safe and the scan result will always show as "clean". To revert;

Login to WEBUI
Click on "Advanced mode"
Go to "Virus Protection" > "Real-time Scanning"
Enable the "Treat password protected archives as safe" setting
Click on the "Save" button at the right bottom of the page.
For Manual Scans, go to "Virus Protection" > "Manual Scanning"
Enable the "Treat password protected archives as safe"
Click on "Save" button

Article no: 000017212