How do I reset the admin password for Policy Manager Console? - WithSecure Community
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<h3 data-version="5" data-article="000002657" data-id="issue">Issue:</h3>
<p>I have forgotten my login password to F-Secure Policy Manager Console, how do I reset the admin password?</p>
<h3 data-id="resolution">Resolution:</h3>
<p>If you have lost the password for the <b>admin </b>user, or if the account was accidentally deleted, y<span style="font-family: arial;">ou can reset the admin account for Policy Manager on Windows by following the steps below:</span><br></p><ol><li>Stop F-Secure Policy Manager Server service </li><li>Open command line prompt as administrator</li><li>Run the reset-admin-account.bat from this location: C:\Program Files (x86)\F-Secure\Management Server 5\bin\</li><li>Enter your new password</li><li>Start F-Secure Policy Manager Server service</li><li>Try to log in to Policy Manager Console</li></ol>
For Policy Manager on Linux, use the following script to reset the user account:<br><span style="font-family: arial;">/opt/f-secure/fspms/bin/fspms-reset-admin-account</span><br><br>If you are still not able to login to Policy Manager Console, make sure the account used in the login windows is <b>admin (</b>and not <b>administrator</b>).
<p>Article no: 000002657</p>
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