Product Troubleshooting WithSecure Business Suite

Error: "The keycode that you entered is not valid" when trying to export an installation package for Client Security or Server Security
"capricorn-linux64" channel are added in product's database after Linux Security 64 update version 12.0.482 and Atlant update version 1.0.319
How to schedule Business Suite Software Updater to install updates automatically to Client Security and Server Security devices?
f-secure-baseguard services gone for Linux Security 64 and Atlant after FSBG 1.0.907 update
How to hide the real-time scanning exclusions or other exclusions from users in the local Client Security or Server Security user interface?
WithSecure Client Security or Server Security Web content control is not blocking categories that are set as "Disallowed"
New Linux Security(2024-03-18) offline database update fails
The latest Linux Security 64 update fails to install.
Unable to connect to Atlant from Client Security with error cannot connect to reputation server
How to change Policy Manager Server address for Client Security/Server Security to a new Policy Manager Server address

How to reduce CPU usage during WithSecure Client Security or Server Security scheduled scanning?

Issue:

WithSecure Client Security or Server Security scheduled scan causes high CPU usage. How can I reduce this?

Resolution:

Follow the steps below to change the priority of the scan from "Normal" to "Background" to improve the host performance during scheduled scanning:

Open the Policy Manager console
Select a host or policy domain from the domain tree
Go to the Settings tab
Navigate to Windows > Manual scanning
In the Scheduled scanning section you can change these settings to improve performance:
- Run scanning with low priority (scan takes longer but takes less CPU resources)
- Scan only known file types (scan in faster but does not scan all files)
- Scan inside compressed archives (this requires significantly more CPU resources)
After changing settings, distribute the policy (Ctrl + D)

Article no: 000001585