Product Troubleshooting WithSecure Business Suite

Warning message of "This installer version is going to be obsoleted at the end of year 2024" during the installation of Linux Security 64
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Where can I find the key code for the latest version of my Business Suite software?
Error: "The keycode that you entered is not valid" when trying to export an installation package for Client Security or Server Security
"capricorn-linux64" channel are added in product's database after Linux Security 64 update version 12.0.482 and Atlant update version 1.0.319
How to schedule Business Suite Software Updater to install updates automatically to Client Security and Server Security devices?
f-secure-baseguard services gone for Linux Security 64 and Atlant after FSBG 1.0.907 update
How to hide the real-time scanning exclusions or other exclusions from users in the local Client Security or Server Security user interface?
WithSecure Client Security or Server Security Web content control is not blocking categories that are set as "Disallowed"

PDF report sent from scheduled reporting in Policy Manager 15.x is empty

Issue:

I receive the PDF report sent from scheduled reporting in Policy Manager 15.x.

However, when I attempt to open the PDF report attached in the mail, the PDF report is empty and does not show any information.

Resolution:

To workaround the issue, we recommend importing the Policy Manager CA to the trusted root:

Run the following command to export Policy Manager CA certificate:
- "c:\Program Files (x86)\F-Secure\Management Server 5\jre\bin\keytool.exe" -keystore "c:\Program Files (x86)\F-Secure\Management Server 5\data\fspms-ca.jks" -alias fspm-ca -exportcert -file fspms-ca.cer -rfc -protected
Run certlm.msc to bring up the Windows certificate store.
Import fspms-ca.cer (that you exported in step 1) to the Trusted Root Certification Authorities -> Certificates
Reboot the Policy Manager Server, to take the updated root CA in use for all services

Article no: 000030968