Product Troubleshooting WithSecure Elements Collaboration Protection

Collaboration Protection solution in the Elements Security Center shows "no access rights"
How to verify that suspicious inbox rule was removed by user
Error "Cannot load the page" during logon to the WithSecure Elements Security Center portal
How to add Elements Collaboration Protection access rights for admins with existing WithSecure Business accounts?
Collaboration Protection solution in the Elements Security Center shows "no access rights"
How to change Elements Collaboration Protection Exchange mailbox type between user and non-user?
Does compromised account feature cover all users in Microsoft365 regardless of number of license on Elements Collaboration Protection? Or does it cover only users who have mailbox?
What do private and public breach types mean in compromised account in Elements Collaboration Protection?
How to remove Exchange mailboxes from Elements Collaboration Protection?
Does Elements Collaboration Protection use generative AI?

How to remove Exchange mailboxes from Elements Collaboration Protection?

Issue:

How to disable or turn off protection for a specific / certain / single mailbox for Elements Collaboration Protection?

Resolution:

You can remove mailboxes from being protected by following these steps:

Login to the Elements Collaboration Protection portal
Select Cloud services on the sidebar
Select Configure protection in the row of the new connection in the Exchange column
In the page that opens you should first select Customize protection for mailboxes as this allows you to choose which mailboxes should be protected
After this you can simply go through the list of mailboxes and choose the mailboxes you wish to make changes to and choose Turn off protection

Article no: 000045675