Product Announcements & Troubleshooting WithSecure Elements Collaboration Protection

Elements Collaboration Protection marks all mailboxes that have lost the connection to Microsoft as TemporaryFailure
Spam email getting through even if Elements Collaboration Protection is in use
What is "suspicious hidden inbox rules" option on inbox rule scanning feature in Collaboration Protection.
Elements Collaboration Protection: Breach detected time is recorded differently with actual occurred time in portal
What time is the scheduled report generated in Collaboration Protection?
The detection made from an old mail in Elements Collaboration Protection
How can admin recover or release quarantined emails directly preventing the email from being sent to the original recipient?
Can we integrate Microsoft Sentinel (SIEM) with Elements Collaboration Protection?
Why users/recipients who is not aware of the quarantined email is not been notified on Elements Collaboration Protection?
How does Elements Collaboration Protection subscription usage work?

Is it possible to add a domain or address as a trusted sender in Cloud Protection for Microsoft 365?

Issue:

A lot of emails from trusted senders are quarantined due to including malicious URLs. Is it possible to add a domain or address as a trusted sender in Cloud Protection for Microsoft 365?

Resolution:

If a lot of emails are quarantined due to malicious URLs from trusted senders, you can add them to the trusted senders list by following these steps:

Log into Cloud Protection Portal
Go to Policies
Select policy
Go to the General settings
Turn on the Trusted senders feature
Add the trusted email sender or domain addresses
Click Save

From the Cloud services page in the portal you can assign different policies for your cloud services.

Article no: 000025205