Product Troubleshooting WithSecure Business Suite

Warning message of "This installer version is going to be obsoleted at the end of year 2024" during the installation of Linux Security 64
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Where can I find the key code for the latest version of my Business Suite software?
Error: "The keycode that you entered is not valid" when trying to export an installation package for Client Security or Server Security
"capricorn-linux64" channel are added in product's database after Linux Security 64 update version 12.0.482 and Atlant update version 1.0.319
How to schedule Business Suite Software Updater to install updates automatically to Client Security and Server Security devices?
f-secure-baseguard services gone for Linux Security 64 and Atlant after FSBG 1.0.907 update
How to hide the real-time scanning exclusions or other exclusions from users in the local Client Security or Server Security user interface?
WithSecure Client Security or Server Security Web content control is not blocking categories that are set as "Disallowed"

Unable to access F-Secure Web Console when accessing from a different host

Unable to access F-Secure Web Console when accessing from a different host

Symptoms

The user is unable to access F-Secure Web Console when trying to access it from a different host.

Diagnosis

You are not able to access F-Secure Web Console. Instead, the following error message is displayed:

https://127.0.0.1:25023/common/main.php: The page cannot be displayed.

Solution

To resolve the issue, you should first try to access Web Console by using the name or IP address of the server (e.g. on cluster MS Exchange server).

To work around the issue, you can change access to Web Console by using the configuration file as follows:

Stop the FS WebUI Daemon service.
Open Notepad, and drag and drop the webui file from the \program files\f-secure\web user interface\bin\ folder to Notepad.
Instead of the local IP address (127.0.0.1), add, e.g. your workstation IP address to the Allowed1 field and save the file.
Start the FS WebUI Daemon service again.