Product Troubleshooting WithSecure Business Suite

Warning message of "This installer version is going to be obsoleted at the end of year 2024" during the installation of Linux Security 64
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Where can I find the key code for the latest version of my Business Suite software?
Error: "The keycode that you entered is not valid" when trying to export an installation package for Client Security or Server Security
"capricorn-linux64" channel are added in product's database after Linux Security 64 update version 12.0.482 and Atlant update version 1.0.319
How to schedule Business Suite Software Updater to install updates automatically to Client Security and Server Security devices?
f-secure-baseguard services gone for Linux Security 64 and Atlant after FSBG 1.0.907 update
How to hide the real-time scanning exclusions or other exclusions from users in the local Client Security or Server Security user interface?
WithSecure Client Security or Server Security Web content control is not blocking categories that are set as "Disallowed"

Creating new file on CIFS file share blocks for 30 seconds

Creating new file on CIFS file share blocks for 30 seconds

Symptoms

Creating a new file on CIFS (Samba) file share blocks the operation and the system for 30 seconds before finishing. Other file operations and malware detection work normally. Only the CIFS clients that mount the file share are affected. The CIFS file servers where the product is installed work normally.

Diagnosis

The issue is caused by a design limitation in the Linux kernel fanotify module. For further information, refer to the kernel bug report at https://bugzilla.kernel.org/show_bug.cgi?id=62221.

Solution

There is no workaround available. However, we recommend that you avoid running on-access scanning when creating new files on CIFS file shares.