Product Troubleshooting WithSecure Business Suite

Warning message of "This installer version is going to be obsoleted at the end of year 2024" during the installation of Linux Security 64
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Where can I find the key code for the latest version of my Business Suite software?
Error: "The keycode that you entered is not valid" when trying to export an installation package for Client Security or Server Security
"capricorn-linux64" channel are added in product's database after Linux Security 64 update version 12.0.482 and Atlant update version 1.0.319
How to schedule Business Suite Software Updater to install updates automatically to Client Security and Server Security devices?
f-secure-baseguard services gone for Linux Security 64 and Atlant after FSBG 1.0.907 update
How to hide the real-time scanning exclusions or other exclusions from users in the local Client Security or Server Security user interface?
WithSecure Client Security or Server Security Web content control is not blocking categories that are set as "Disallowed"

Restrictions with double-byte character use

Restrictions with double-byte character use

Symptoms

If double-byte characters are used in the server addresses, the communication with the server will not function properly.

Diagnosis

When defining a connection to a server, only DNS valid names can be used. If double-byte characters are used in the server addresses, the communication with the server will not function properly.

Policy Manager cannot be installed in directories where the path contains double-byte characters. This includes national characters in non-iso-latin character schemes like the Japanese and Chinese versions of the supported platforms.

Solution

The default path should, however, be chosen whenever possible, and that will always succeed.