Product Troubleshooting Other WithSecure Products

Why Am I Getting Error 503 When Attempting to Access Elements EDR?
"capricorn-linux64" channel are added in product's database after Linux Security 64 update version 12.0.482 and Atlant update version 1.0.319
Failed to complete update installation due to Policy Manager version warning output in Atlant/Linux Security 64
Error: "The management group cannot be found" when performing Countercept Cloud Detection for O365 to Entra ID Migration
Unable to validate Countercept MDR installer for Linux signature with error 'signature cannot be verified: no public key'
Internet Gatekeeper blocks(or slowdown) some sites
Correct way to import certificates into MSG
Emails to external recipients sent from software not encrypted by MSG
How to add a user to the MSG or PSE users list so that they pass recipient verification?
How to display encrypted messages in Messaging Security Gateway End User Web

What happens when an MSG license expires or is deactivated?

Issue:

What happens when the F-Secure Messaging Security Gateway (MSG) license has expired or been deactivated? Will emails be blocked or bypass the MSG appliance?

Resolution:

In the event that the MSG license has expired or been deactivated, for license migration purposes. The appliance itself will keep functioning:

Mails will not be blocked, mail will flow normally
The appliance will not receive Anti-Virus or spam-definitions
Some modules will not be accessible, for example Smart Search and Encryption
Current rules in place will still be applied

Article no: 000008781