Product Troubleshooting Other WithSecure Products

Why Am I Getting Error 503 When Attempting to Access Elements EDR?
"capricorn-linux64" channel are added in product's database after Linux Security 64 update version 12.0.482 and Atlant update version 1.0.319
Failed to complete update installation due to Policy Manager version warning output in Atlant/Linux Security 64
Error: "The management group cannot be found" when performing Countercept Cloud Detection for O365 to Entra ID Migration
Unable to validate Countercept MDR installer for Linux signature with error 'signature cannot be verified: no public key'
Internet Gatekeeper blocks(or slowdown) some sites
Correct way to import certificates into MSG
Emails to external recipients sent from software not encrypted by MSG
How to add a user to the MSG or PSE users list so that they pass recipient verification?
How to display encrypted messages in Messaging Security Gateway End User Web

How to display encrypted messages in Messaging Security Gateway End User Web

Issue:

How to allow users to be able to see and manage the encrypted messages they have sent through Messaging Security Gateway using the end user web service?

Resolution:

To enable management of sent encrypted messages in the end user web service (euweb):

Log into the Messaging Security Gateway Web UI.
Click on the System tab.
From the left-side menu, navigate to End User Services > Web Application.
Under Settings, change Show Encryption Key Management to On.
Click Save Changes at the top left corner.

Article no: 000015840