Product Announcements & Troubleshooting Other WithSecure Products

Client Security or Server Security Firewall rules made with Policy Manager do not work or appear in the Windows firewall
How can I change Polling interval for virus definitions updates in Policy Manager Server?
How to upgrade WithSecure Policy Manager to a newer version on a Windows Server?
How to configure a persistent data storage or volume for downloaded signatures on Atlant ?
Policy Manager Server loses contact to Active Directory (AD) and AD user accounts are unable to login to Policy Manager Console
How to report or submit a false positive or false negative in Messaging Security Gateway (MSG)
Scanning failure with an error of "file is on a different filesystem" for crossing filesystem boundaries in Linux Security 64 when running the manual scan using "fsanalyze" command
SSL server certificate could not be verified when logging to the Policy Manager Console using Active directory LDAPS in
Unable to remove the Countercept MDR agent
Windows Defender is uninstalled after installing WithSecure Server Security 15.10 on Windows Server 2016

How to display encrypted messages in Messaging Security Gateway End User Web

Issue:

How to allow users to be able to see and manage the encrypted messages they have sent through Messaging Security Gateway using the end user web service?

Resolution:

To enable management of sent encrypted messages in the end user web service (euweb):

Log into the Messaging Security Gateway Web UI.
Click on the System tab.
From the left-side menu, navigate to End User Services > Web Application.
Under Settings, change Show Encryption Key Management to On.
Click Save Changes at the top left corner.

Article no: 000015840