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XLS(M) Attachment "matches 'Disallowed Inbound Files' stripping condition"
Issue: * .XLS and .XLA attachments are blocked by F-Secure filter * The following attachment has been stripped: Source: user1@example.com Destination: support@domain.com File name: 41125001012.xls File size: 192000 bytes Scan result: Attachment '41125001012.xls' matches 'AttachmentFiltering::Included' stripping condition;…
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Unable to configure port for Policy Manager Proxy for Linux: port is already in use
Issue: When executing /opt/f-secure/fspms/bin/fspms-config to configure the Policy Manager proxy, an error message stating the port is already in use is printed: Specify the details for communication with F-Secure Policy Manager. Enter the server’s IP address or its DNS name. Server address []: 192.168.1.100 HTTPS port…
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How can I enable or turn on the Offload Scanning Agent module for WithSecure Client Security?
Issue: In WithSecure Policy Manager Console, how do you enable or turn on the Offload file scanning functionality for WithSecure Client Security 15 or 16 that are in virtual environments? Resolution: Starting from WithSecure Client Security version 14 onwards, the Offload Scanning Agent (OSA) is activated through the…
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How to switch fspm-definitions-update-tool's platform from Linux to Windows (vice versa) in Policy Manager
Issue: In order to update database in an offline server, an offline tool called fspm-definitions-update-tool is needed to be created by Policy Manager (PM). Detailed steps can be found here. For example, if this fspm-definitions-update-tool is created from a Linux PM, then this tool can only be executed on an online Linux…
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Devices are getting blocked. How can I grant access to specific devices on Policy Manager?
Issue: My devices are getting blocked. How can I grant access to specific devices on Policy Manager? Resolution: You can set rules to allow a specific device while all other devices under the same class are blocked. You need to know the hardware ID of the device that you want to allow before you can create a rule that…
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How can I reset the host UID for WithSecure Server Security/Client Security?
Issue: FSMAUTIL is no longer available for WithSecure Business Suite Server Security / Client Security 15.x or 16.x, how do I reset the host's unique ID (UID)? Resolution: In WithSecure Server Security/Client Security 15.x, there is a new tool introduced called resetuid.exe to reset the host identity. This tool will…
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How to configure F-Secure Policy Manager Server to listen on multiple TCP ports for HTTPS traffic
Issue: In default configuration, Policy Manager Server listens to HTTPS traffic on port 443. However, if there is a requirement for changing this port, clients connected to the Policy Manager may end up in state where they are no longer able to communicate with the server. Resolution: This article describes, how to…
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How to change the alert settings for virus definitions in the Policy Manager?
Issue: Where do you change the settings about alerts and when virus definition updates are considered outdated (old)? Resolution: In order to change these parameters, do the following: * Log in to your Policy Manager Console * Select a host or policy domain from the domain tree * Go to Settings tab * Navigate to…
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How to disable client fallback to the WithSecure update server from the Policy Manager?
Issue: We are in an isolated intranet environment and our clients/servers are not connected to internet. We are facing an issue that in times Client Security and Server Security clients change the update server details from default Policy Manager server URL to guts2.sp.f-secure.com. As the clients are not connected to…
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How to discard changes to a policy in Policy Manager Console
Issue: I made policy settings changes which I do not wish to save and distribute to the hosts. How can I discard changes to a policy in Policy Manager Console? How to view the settings changes made to a certain policy before distribution? Resolution: You can discard the settings changes with the following steps: * Open the…