Issue: How to allow a local user to unload / disable / turn off all security features of WithSecure Client Security and Server Security through Policy Manager?Resolution: Follow these steps to allow local users to unload / disable WithSecure Client Security and Server Security security features on their computer:* Log in…
Issue: I have forgotten my login password to WithSecure Policy Manager Console, how do I reset the admin password?Resolution: If you have lost the password for the admin user, or if the account was accidentally deleted, you can reset the admin account for Policy Manager on Windows by following the steps below: For 16.x and…
Issue: How to disable or enable automatic updates locally and via Policy Manager Console?Resolution: For Client Security clients, you can disable automatic updates by following these steps:* Log into Policy Manager Console * Highlight a host or policy domain from the domain tree * Go to the Settings tab * Go to…
Issue: How to export the Device Control hardware devices list in Policy Manager in CSV format?Resolution: Follow these instructions to export the Device Control hardware devices table as CSV:* Highlight the policy domain from the Domain Tree * Go to the Settings tab and select Advanced View * Navigate to F-Secure Device…
Issue: How to hide the real-time scanning exclusions or other exclusions from users in the local Client Security or Server Security user interface?Resolution: There is a setting in Policy Manager Console 16 with which you can enable or disable hiding of exclusions from users. * Log in to the Policy Manager Console * Select…
Issue: How to stop Linux Security 64 scheduled scan? fsanalyze command can be stopped by terminating that command/terminal. However, we cannot see the progress of scheduled scan in LS64.Resolution: Stop the LS64 service by using "master-switch" command. /opt/f-secure/fsbg/bin/master-switch ( on | off | status ) For further…
Issue: How to disable TLS1.0 and TLS1.0 in Policy Manager Server ?Resolution: The Java system properties for Policy Manager Server (PMS) can be specified via the Windows registry: * Run Regedit as administrator. * Create the following string registry key: HKEY_LOCAL_MACHINE\SOFTWARE(Wow6432Node)\Data…
Issue: How to increase the logging level (enable debug logging) of a Client Security or Server Security host via Policy Manager Console? Resolution: Note: These steps require Policy Manager Console 15.10 or later. You can increase the logging level via the following setting in the Policy Manager Console:* Log in to the…
Issue: How can I configure alert forwarding by email on Policy Manager?Resolution: You can set Policy Manager to send alerts for the managed environment to one or more recipients by email. You can send alerts both for Policy Manager Server notifications and for managed hosts. Policy Manager Server alerts are each sent as…
Issue: How to create a targeted scheduled scan in Policy Manager for WithSecure Client Security and Server Security clients?Resolution: You can create a targeted scheduled scan by following these steps:* Log in to Policy Manager Console * Select the host or domain from the Domain Tree * Go to the Settings tab * Go to the…