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Client Security failed to download definition updates from Policy Manager Proxy and Policy Manager Server with "certificate expired" and "untrusted root ca" errors.
Issue: This article applies to the following WithSecure products: Policy Manager Server, Policy Manager Proxy The Client Security failed to download definition updates from Policy Manager Proxy (PMP) and Policy Manager Server (PMS) with "certificate expired" and "untrusted root ca" errors. Host using PMP 2022-02-01…
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Elements EPP for Mac or Client Security for Mac shows "Allow Full Disk access for full protection" on MacOS
Issue: Elements EDR and EPP for Computers (mac OS) or Client Security for Mac shows the following alert notifications: * Allow Full Disk Access for full protection * The computer is not protected The error remains even if Full Disk Access rights have been given.Resolution: You will need to do the following to allow…
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MS Exchange vulnerabilities - September 2022
UPDATE 5th October 2022 Added information related to scanning for the vulnerability with Elements Vulnerability Management UPDATE 4th October 2022 Article updated to explain that hybrid on-premise Exchange / Microsoft Exchange Online solutions, used by many organizations, are still potentially vulnerable. UPDATE 3rd…
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How do I install .NET Framework 4.7.2?
How do I install .NET Framework 4.7.2? The Microsoft .NET Framework 4.7.2 is required to run applications on Windows environments. F-Secure products, such as F-Secure SAFE (as of release 17.6), will require this version of .NET Framework to be able to show the product user interface. Normally, during the installation of…
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WithSecure™ is refreshing the License Terms used for our products and services
As you are aware, F-Secure Business became WithSecure in March 2022, and the demerger between WithSecure and F-Secure took place on 1 July 2022, with a separation of the B2B and B2C product offerings. We are about to start using new License Terms for our B2B products and services, and are informing you about this in…
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WithSecure Elements Agent for Windows - Changes
Initial release of the WithSecure Elements Agent for Windows The WithSecure™ Elements Agent for Windows has now been released to the Early Access group. It will be released to production starting on 2022-05-09, with all clients expected to be updated by the end of May. The client has been rebranded and uses WithSecure™…
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Are WithSecure products affected by Spring4Shell (CVE-2022-22965) vulnerability?
The following products are affected by the Spring4Shell vulnerability: Policy Manager Windows/Linux 15.x Policy Manager Proxy Windows/Linux 15.x Elements Connector We have released hotfixes to address this vulnerability: Policy Manager Windows: https://download.f-secure.com/corpro/pm/pms-pmp-hotfix-spring4shell-5.2.20.zip…
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Ultralight Core update 2022-04-05_01 causes Blue Screen of Death (BSOD) on Windows device
Issue: Ultralight Core 2022-04-05_01 update causes Blue Screen of Death (BSOD) crash on Windows devices. Resolution: A newer Ultralight Core update, 2022-04-05_02 has been released to the channel, to avoid BSOD from happening In case the device crashes with BSOD without the WithSecure product being able to download the…
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F-Secure Business is now WithSecure™
Updates Update 2022-04-25: WithSecure™ branded client for Microsoft Windows has started to be released. Further details can be found at this page. Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a…
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How do I set the first and last names in my F-Secure Business Account?
How do I set the first and last names in my F-Secure Business Account? To configure the first and last names for your F-Secure Business Account: * Log in to the F-Secure Elements Security Center. * In the top-right corner, click on the user icon and select My settings. The My settings window opens. * Select the Change…