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Elements EPP for Mac or Client Security for Mac shows "Allow Full Disk access for full protection" on MacOS
Issue: Elements EDR and EPP for Computers (mac OS) or Client Security for Mac shows the following alert notifications: * Allow Full Disk Access for full protection * The computer is not protected The error remains even if Full Disk Access rights have been given.Resolution: You will need to do the following to allow…
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MS Exchange vulnerabilities - September 2022
UPDATE 5th October 2022 Added information related to scanning for the vulnerability with Elements Vulnerability Management UPDATE 4th October 2022 Article updated to explain that hybrid on-premise Exchange / Microsoft Exchange Online solutions, used by many organizations, are still potentially vulnerable. UPDATE 3rd…
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How do I install .NET Framework 4.7.2?
How do I install .NET Framework 4.7.2? The Microsoft .NET Framework 4.7.2 is required to run applications on Windows environments. F-Secure products, such as F-Secure SAFE (as of release 17.6), will require this version of .NET Framework to be able to show the product user interface. Normally, during the installation of…
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WithSecure™ is refreshing the License Terms used for our products and services
As you are aware, F-Secure Business became WithSecure in March 2022, and the demerger between WithSecure and F-Secure took place on 1 July 2022, with a separation of the B2B and B2C product offerings. We are about to start using new License Terms for our B2B products and services, and are informing you about this in…
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WithSecure Elements Agent for Windows - Changes
Initial release of the WithSecure Elements Agent for Windows The WithSecure™ Elements Agent for Windows has now been released to the Early Access group. It will be released to production starting on 2022-05-09, with all clients expected to be updated by the end of May. The client has been rebranded and uses WithSecure™…
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Are WithSecure products affected by Spring4Shell (CVE-2022-22965) vulnerability?
The following products are affected by the Spring4Shell vulnerability: Policy Manager Windows/Linux 15.x Policy Manager Proxy Windows/Linux 15.x Elements Connector We have released hotfixes to address this vulnerability: Policy Manager Windows: https://download.f-secure.com/corpro/pm/pms-pmp-hotfix-spring4shell-5.2.20.zip…
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Ultralight Core update 2022-04-05_01 causes Blue Screen of Death (BSOD) on Windows device
Issue: Ultralight Core 2022-04-05_01 update causes Blue Screen of Death (BSOD) crash on Windows devices. Resolution: A newer Ultralight Core update, 2022-04-05_02 has been released to the channel, to avoid BSOD from happening In case the device crashes with BSOD without the WithSecure product being able to download the…
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F-Secure Business is now WithSecure™
Updates Update 2022-04-25: WithSecure™ branded client for Microsoft Windows has started to be released. Further details can be found at this page. Introducing WithSecure™ For more than 30 years we’ve worked with partners and customers, shoulder-to-shoulder to take on every threat that the customers have faced. We needed a…
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How do I set the first and last names in my F-Secure Business Account?
How do I set the first and last names in my F-Secure Business Account? To configure the first and last names for your F-Secure Business Account: * Log in to the F-Secure Elements Security Center. * In the top-right corner, click on the user icon and select My settings. The My settings window opens. * Select the Change…
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The Log4J Vulnerabilities (CVE-2021-44228 / CVE-2021-45046) – which F-Secure products are affected, what it means, what steps should you take
Note: This article will be updated as more information becomes available. We recommend you check back from time to time. Update 2021-12-22: F-Secure Policy Manager 15.30 has been released, which includes a revised Java Runtime Environment which addresses these issues without the need to patch. Customers are advised to take…