WithSecure™ regularly upgrades the Elements backend systems, and usually these upgrades are transparent to our customers. Very rarely, an upgrade will take longer, and we will advise our customers in advance, as it may have some small impact on access.
WithSecure™ will be performing some essential upgrade tasks on the Elements Endpoint Detection and Response backend servers, and access will be limited during the upgrade period.
This upgrade will be performed on 27 September 2022, between 20.00 UTC and 22.00 UTC.
During the upgrade, processing of incoming events will be suspended.
Please note that no data will be lost, and all queued events will be processed once the upgrade is completed.