-
Why Am I Getting Error 503 When Attempting to Access Elements EDR?
Issue: Why Am I Getting Error 503 When Attempting to Access Elements EDR? Resolution: If you're encountering a 503 error while trying to access EDR, it may be due to recent changes in the system. Here’s an explanation of what’s happening and how to resolve the issue. Recent Changes: A few weeks ago, the legacy view in EDR…
-
Introducing SharePoint protection for WithSecure Elements for Microsoft 365
UPDATE: 2 November 2021 – SharePoint Protection is now available for customers Many companies use Microsoft 365 as their main platform to connect with employees, partners, and customers. SharePoint enables businesses to create dynamic collaboration environments that improve productivity, data management, and optimize…
-
F-Secure Cloud Protection for Microsoft Office 365’s mailbox management feature explained
F-Secure Cloud Protection for Microsoft Office 365 provides an effective protection against the most sophisticated phishing, malicious content, and targeted attacks. We are launching the mailbox management feature to simplify and improve the customization of mailboxes for protection and to provide complete visibility to…
-
F-Secure Cloud Protection for Microsoft Office 365’s compromised email account feature explained
Email is one of the biggest threat vectors for companies of all sizes. Access to user’s email account often grants access to a wide range of other company services and gives attackers an opportunity to steal company and customer data. F-Secure Cloud Protection for Microsoft Office 365 provides an effective protection…
-
Using F-Secure Atlant for Virtual Environments for offload scanning
F-Secure Atlant for Virtual Environments (Atlant VE) is a modern platform that is able to scan and detect malicious files. It can be used by applications and services to analyze content, and the platform ensures it stays up to date with heuristical and statistical techniques. In addition, Atlant VE can also be used as a…
-
Changes in Software Updater
Why is F-Secure changing the technology behind Software Updater? With this change in technology, we open up the possibility to add Software Updater to other platforms and products. The existing technology was purely for Microsoft Windows, but the new one should make it possible to take it into use elsewhere. What effect…
-
Spam message has passed through Messaging Security Gateway (MSG) to a recipient
Issue: Recipients receive spam messages, why did Messaging Security Gateway (MSG) not block these spam messages? Resolution: If recipients receive spam messages, it could be because of the following potential root causes: 1. Low spam score (False Negative) Check spam scores from message headers. Look for "X-Proofpoint"…
-
Ensuring that a mail server is responding
Ensuring that a mail server is responding This article describes how you can check whether a mail server is responding or not. It explains how to do this in principle and provides links to more extensive troubleshooting material. Note: This article assumes some technical knowledge of the relevant operating system. If you…
-
What does Messaging Security Gateway back up
What does Messaging Security Gateway back up This article describes what Messaging Security Gateway (MSG) backs up and how the process work. Files that MSG backs up The configuration backup is taken automatically every night and has all settings and data stored, except for the network settings and quarantine data.…
-
Enabling database updates in firewall
Enabling database updates in firewall This article describes which ports to open in the firewall to enable virus and spam database updates for F-Secure Messaging Security Gateway (FSMSG). As of February 19th, 2008, new update servers were taken into use at multiple data centers. Because of this, FSMSG should have…