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Unable to assign permission set WithSecure Clould Protection to users. The user license doesn't allow VisualForce Page Access
Issue: After the deployment of Cloud Protection for Salesforce 2.0 tried to import leads into Pardot with the help of an integration user they get the following error message: "Custom Validation Exception: WithSecure Cloud Protection: Your message cannot be processed because you do not seem to have the Cloud Protection…
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Eicar test files uploaded as documents to Salesforce are not detected as malicious by Cloud Protection for Salesforce
Issue: Salesforce stores "documents" in three different objects: ContentVersion (aka Files), Document, Attachment. WithSecure Cloud Protection for Salesforce does not appear to be checking Documents uploaded via API or Manually. It is testing ContentVersion and Attachment. Resolution: In recent years, Salesforce has been…
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How to increase the Scan Quota Increase in the Cloud Protection for Salesforce when getting Error monthly scan usage quota limits exceeded ?
Issue: How to increase the Scan Quota in Cloud Protection for Salesforce when getting error: "monthly scan usage quota limits exceeded" ? * What’s the impact on the service when we hit the monthly scan quota limit? * What are the options available to optimize the scan quota usage? Resolution: You are getting that email…
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Configurable Point of Presence: Set up your data processing region
Empower data residency with geographic selection The digital age has ushered in a myriad of benefits, but it has also brought along its share of complexities. Among these is the ever-important topic of data residency. In a global marketplace, understanding where your data is processed is pivotal. Our "Configurable Point of…
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Important Update on WithSecure Cloud Protection for Salesforce Service degradation
Updates 2023-10-04 Confirmed that some European and potentially Asian customers have been impacted 2023-10-04 How to Perform Manual Scans with Cloud Protection for Salesforce video added High-level summary On October 3rd, 2023, WithSecure Cloud Protection for Salesforce experienced a partial service degradation in the…
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Advanced Threat Analysis
Advanced Threat Analysis: The gold standard of file scanning In the digital arena where threats are constantly evolving and making detection tougher, the need for robust and meticulous file scrutiny is paramount. WithSecure Cloud Protection for Salesforce recognizes this challenge and introduces its Advanced Threat…
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WithSecure Cloud Protection for Salesforce Release Notes
Important Notice: Please note that this article will no longer be updated from 1 May 2024. For the latest release notes and updates, please refer to: Copyright (c) 2016-2023 WithSecure Corporation. All right reserved. This product may be covered by one or more WithSecure patents.This document contains important information…
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New connected app in WithSecure Cloud Protection for Salesforce – future-proofed protection for your Salesforce cloud
We have introduced a new solution architecture and a new application type called Connected App to WithSecure Cloud Protection for Salesforce to bolster current scanning capabilities. New architecture brings more effective protection for your business-critical Salesforce platform today and empowers us to deliver more…
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How to exclude URL from URL Protection in Cloud Protection for Salesforce
Issue: When URL Protection is enabled in WithSecure Cloud Protection for Salesforce, links in emails sent internally and externally have their URL syntax replaced, which may break certain links. How to allow those URLs pass without entirely disabling URL Protection capability? Resolution: Follow these steps to exclude a…
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How Click-Time URL Protection Works
Configurable Click-Time URL Protection – real-time protection against phishing attacks and malicious websites WithSecure Cloud Protection for Salesforce safeguards your Salesforce users against phishing attempts in real-time. The solution provides an URL Protection feature. Both at the time of upload and when a user clicks…