Articles de support WithSecure Elements Endpoint Protection

Le portail Elements affiche l'état de dysfonctionnement de la protection contre les logiciels malveillants pour un appareil Elements Endpoint Protection pour Mac
Accès au portail WithSecure Technical Support Engineer Elements lors d'une demande d'assistance
erreur : « ERR_SSL_PROTOCOL_ERROR » après être allé sur une page Web HTTPS
Événements de sécurité signalés Le nom d'utilisateur ne reflète pas ce qui est signalé dans l'observateur d'événements Windows
OfficeClickToRun.exe was blocked from changing the "withsecure process"
La liste déroulante des organisations est vide lorsque vous essayez d'ajouter une règle d'actions automatisées de détection et de réponse aux points de terminaison des éléments
Aucun rapport de test n'est envoyé lorsque la source des événements de sécurité est utilisée pour la notification et le rapport par e-mail d'Elements
EPP for Servers: "WSResourceMonitorPlugin: An attempt to open the file C:\Windows\Sysnative\sru\SRUDB.dat" event log is being output from ESENT (Event ID 489)
Wrong username or password error when trying to login to my account in Elements Security Center portal
Does WithSecure Elements Endpoint Protection for MAC support macOS version 15 Sequoia ?

Overall statuses of mobile devices in the F-Secure Elements Endpoint Protection portal

Overall statuses of mobile devices in the F-Secure Elements Endpoint Protection portal

Icon	Overall Status	Description
	Not yet connected	The mobile device has been added, but it hasn't connected to the portal.
	Not connected	The mobile device has been added, but it hasn't connected to the portal.
	Activated	The Freedome for Business app has been installed and activated for the mobile device, and the license has been registered.
	Disconnected	Applies only to devices installed from external MDM. The last VPN connection has been more than 7 days but less than one month ago.
	Never connected	Applies only to devices installed from external MDM. This status is shown when the device hasn't connected at all within 7 days after it was added to F-Secure Elements Endpoint Protection. The device can be removed or re-installed.
	Resend required	This status is shown when the device hasn't been activated within 7 days after it was added to F-Secure Elements Endpoint Protection. The installation email can be resent or the device can be removed.