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How to increase the logging level of a Client Security or Server Security host via WithSecure Policy Manager Console
Issue: How to increase the logging level (enable debug logging) of a Client Security or Server Security host via F-Secure Policy Manager Console? Resolution: Note: These steps require Policy Manager Console 15.10 or later. You can increase the logging level via the following setting in the F-Secure Policy Manager Console:…
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Slow login to Terminal server when F-Secure Server Security 14.00 is installed
Issue: RDP connections to terminal servers are extremely slow, logging in takes abnormally long for a user. Disabling the F-Secure security features does not help. The servers are Microsoft Farm Load Balancing Servers. Resolution: To confirm if the issue is caused by the F-Secure Firewall profile, Disable the F-Secure…
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Does F-Secure Browsing Protection in Client Security support Microsoft Edge on Chromium?
Issue: I am going to switch from Internet Explorer to Microsoft Edge on Chromium. Does F-Secure Browsing Protection in Client Security/Server Security support this web browser? Resolution: F-Secure Browsing Protection works in Microsoft Edge on Chromium with the latest updates in place. If the Microsoft Edge web browser…
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Can F-Secure Client Security or Server Security 14.x or later on Windows be updated using fsdbupdate9.exe?
Issue: When trying to update Client Security or Server Security 14.x or later using fsdbupdate9.exe, the following error appears : "ERROR: could not locate destination pat (AUA8 installation)." Resolution: Fsdbupdate9.exe does not support F-Secure Client Security or Server Security 14.x or later. Fsdbupdate9.exe is a…
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How do I migrate from Client Security to Elements Endpoint Protection (EPP for Computers) using Policy Manager?
Issue: How can I migrate from Client Security to Elements Endpoint Protection for Computers using Policy Manager? Resolution: You can follow the steps explained here on migrating from Client Security to EPP for Computers using Policy Manager Console. NOTE: The bs2cp_psb*.jar file that needs to be downloaded is dependable…
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What updates channels are needed for F-Secure clients in a closed environment?
Issue: The file conf\channels.json contains a list of the channels to be updated for a closed environment. For additional information related to channels.json, see this page: Malware definition updates | Policy Manager | 15.30 | WithSecure User Guides (f-secure.com). Which updates are needed for different WithSecure…
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How to use HTTPS instead of HTTP for downloading updates from the Policy Manager or update server?
Issue: How to configure Business Suite Client Security and Server Security hosts to use HTTPS instead of HTTP for downloading updates from the Policy Manager Server and from the update server? Resolution: You can configure the Client Security and Server Security hosts to use HTTPS instead of HTTP by following these steps:…
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How to change the default installation path of WithSecure Client Security or Server Security using an MSI -package
Issue: How to change the default installation path of WithSecure Client Security or Server Security using an MSI -package Resolution: WithSecure Client Security 14.10 and Server Security 14.00 and later versions include the support for changing the default installation path for the product. This can be accomplished using…
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Client Security and Server Security cannot connect to Policy Manager via reverse proxy
Issue: Client Security and Server Security are not connecting to Policy Manager via reverse proxy or proxy. Resolution: Please use Policy Manager Proxy. Policy Manger is not internet application, but internal network application. Client Security and Server Security cannot connect to Policy Manager via reverse proxy or…
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How to perform FSAUA database reset in F-Secure Linux based products
Issue: How can I perform FSAUA database reset in WithSecure Linux based products? Resolution: Steps to do FSAUA database reset are different for each of the following WithSecure Linux based products. * Linux Security Full / Command-line Edition version 11.xx * Linux Gateway version 5.xx * Policy Manager for Linux version…