Issue:
I am trying to push a Client Security installation from the Policy Manager, but the installation fails with error code 53.
Resolution:
Error code 53 means that the network path was not found:
ERROR_BAD_NETPATH
53 (0x35)
The network path was not found.
System Error Codes (Windows)
Make sure, that:
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The installation account have enough rights (has to be local or domain administrator).
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Enable the Remote registry service on the clients (To enable remote registry service go to Control Panel -> Administrative Tools -> Services -> Remote registry).
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Admin$ shares is enable on the client as well as the PMS, please try to access the admin$ share drive on the client from PMS and vice versa to confirm on this.
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Windows Firewall is disable in the service on both clients and PMS, to avoid blocking the network traffic from getting through.
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Both Policy manager and workstation are in the same network.
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Certain Inbound traffic need to be allowed for the workstation such as RPC(TCP 135 Port), NetBios (137-139) and SMB (TCP 445 port) on your firewall (if there's any)
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On the client, go to Control Panel->Administrative tools->Local security policy->Local policies-> Security Options - Network Access: sharing and security model for local accounts, check that setting. Make sure is Classic - local users authenticate as themselves"
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Otherwise you can create an .msi package and run the installation locally on the client, you can find more information about that here:
Push Installations
Article no: 000001685