Issue: Can Elements EPP for Computer firewall rules for Network Isolation firewall profile be used to allow remote access to the device? Resolution: Yes, as an administrator, you can add extra rules to the firewall profile used by the device if you need to provide extra access to isolated device. For example, you can allow remote access to the device so that a support engineer could access it and investigate issues.For more information: Adding a firewall rule to a network isolation profile | Elements Endpoint Protection | Latest | WithSecure User Guides