サポート記事 WithSecure Business Suite

Warning message of "This installer version is going to be obsoleted at the end of year 2024" during the installation of Linux Security 64
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Updating malware definitions on an isolated client using fsaua-update_32.exe fails with message ERROR:Update archive file is broken
Where can I find the key code for the latest version of my Business Suite software?
エラー: Client Security または Server Security のインストールパッケージをエクスポートしようとすると、「入力したキーコードが無効です」というエラーが表示される
Linux Security 64 アップデートバージョン 12.0.482 および Atlant アップデートバージョン 1.0.319 以降、製品のデータベースに「capricorn-linux64」チャネルが追加されました。
Business Suite Software Updater をスケジュールして、デバイスに更新を自動的にインストールするにはどうすればよいですか?
FSBG 1.0.907 アップデート後、Linux Security 64 および Atlant の f-secure-baseguard サービスが廃止されました
How to hide the real-time scanning exclusions or other exclusions from users in the local Client Security or Server Security user interface?
WithSecure Client Security or Server Security Web content control is not blocking categories that are set as "Disallowed"

Database cannot be accessed

Database cannot be accessed

Symptoms

This article describes an issue in F-Secure Anti-Virus for Microsoft Exchange where database cannot be accessed.

Diagnosis

When you try to make a query for the database or test database connection (by clicking the test database connection link on the database tab) on Web Console, the following message is displayed to you:

Database could not be accessed. Source: Microsoft SQL Native Client. Description: Invalid connection string attribute.

Also, you were able to install the product properly and it seems that the product is able to write data to the quarantine database. However, you are not able to make a quarantine query due to the above problem.

Solution

To resolve the issue, check that you are not using any special characters in the password of fqmuser username. If you are, change the password of fqmuser to one without any special characters. This can be done either by reinstalling F-Secure Anti-Virus for MS Exchange or by using MS SQL Server Management Studio.