-
Changing the directory for log files
Changing the directory for log files This article describes how you can change the directory for the log files in Internet Gatekeeper. The log files are saved in the following directory: /opt/f-secure/fsigk/log/ ("fsigk" package) /home/virusgw/log/ ("virusgw" package) If you want to change the directory where the log…
-
Exporting Internet headers and message body in Microsoft Outlook
Exporting Internet headers and message body in Microsoft Outlook This article describes how you can export Internet headers and message body properly in Microsoft Outlook 2003 and 2007. Occasionally, users encounter problems with their e-mail messages. For our support to be able to help, it is recommended that you send a…
-
What's new in E-mail and Server Security 12.x and Server Security 12.x?
What's new in E-mail and Server Security 12.x and Server Security 12.x? To find out the latest information about the F-Secure E-mail and Server Security 12.x and Server Security 12.x, read carefully the Release Notes for these products.
-
Disabling transport agent from Microsoft Exchange Server 2007
Disabling transport agent from Microsoft Exchange Server 2007 This article describes how you can disable or enable the content management features of Microsoft Exchange 2007 Transport Agent. It is possible that the content filtering features of Microsoft Exchange Server 2007 drop e-mails that are considered spam or…
-
Disclaimers not always added to e-mail messages
Disclaimers not always added to e-mail messages This article describes the circumstances under which disclaimers may not be added to outgoing e-mails. If F-Secure Anti-Virus for Microsoft Exchange has been configured to add a disclaimer to the outbound e-mails, typically all the e-mails will have this disclaimer appended…
-
What's new in E-mail and Server Security 12.10 and Server Security 12.10?
What's new in E-mail and Server Security 12.10 and Server Security 12.10? This article contains a link to the release notes for F-Secure E-mail and Server Security 12.10. F-Secure E-mail and Server Security 12.10 and Server Security 12.10 were released on January 23, 2017. To find out the latest information about these…
-
Using the SA account and F-Secure AV for Exchange
Using the SA account and F-Secure AV for Exchange Symptoms In all of the supported F-Secure Anti-Virus for Microsoft Exchange versions, the SA account is used during installation. This article explains why this is the case. Note: This article assumes deep technical understanding of both F-Secure's products and the…
-
Spam scanning is not working
Spam scanning is not working Symptoms In F-Secure Anti-Virus for Microsoft Exchange, the spam scanning is not working. Diagnosis You have installed and configured F-Secure Anti-Virus for MS Exchange. E-mail scanning is working well since it is blocking e-mails, quarantining them and rejecting them correctly. However, you…
-
Quarantine not available
Quarantine not available Symptoms The quarantine database of F-Secure Anti-Virus for Microsoft Exchange is not available for a some reason. Diagnosis It might occasionally happen that the quarantine database is not available, e.g. due to a network problem or it may have run out of space. It is important that e-mails,…
-
F-Secure Email and Server Security manual scan causes system to hang
F-Secure Email and Server Security manual scan causes system to hang Symptoms After initialing a manual scan, the server/system experiences noticeable degradation in performance causing the server/system to hang. Diagnosis Scanning large archives may cause the CPU usage to increase by 50% - 100%. Solution To overcome…