Hi, Have a communication problem with some MacOS clients: they don't appear in PMS. What I did is to check : 1- /usr/local/f-secure/fsmac/sysconfig/pm_address 2- /usr/local/f-secure/fsmac/sysconfig/pm_fingerprint 3- the PMS certificate in the system's keychains and trust it I'd like to know if there is a guide line to…
Hi, On my computer I've got an old Client Security product (installed in 2014) that I never changed because it was working well and updating. But now, after being absent for a while, it tells me that I need to update my definitions, but when I go to "check for updates", it tells me that my product is up to date. I've got…
In our EPP-portal we have software updates visible. However, there are a few updates who keep getting back in the portal: Is there a way that we can hide or even delete these updates? Every time we try to install them we get error-messages.
Hi! Customer would like to roll out update for their VPN client. VPN client is included in supported software list, but none of the computers report this application. Should Software Updater automatically report all supported software if present, or is there a way to enforce WithSecure client to rebuild list of installed…
Criteria that define a website as dangerous or suspicious
Hi All, I'm using the Policy Manager Console on Linux. However, building MSI packages for Windows unfortunately still requires a Windows machine. According to the Policy Manager manual, the command line looks like: program\inst\one-launcher.exe --install --prepare_msi_only --msi OneClientCS.msi Although no MSI package will…
Hi, Once again, we are receiving loads of alerts for various URL's, some that I'm sure have been whitelisted previously. I've submitted these via the submit a sample page and had no response. Below is a typical example Here are the most recent alerts (1) from Policy Manager. Warning: A DNS query was blocked for a domain.…
Hi All, We use the with secure policy management console 15.30 and we want to block access with application control based on file hash We use SHA256 target setting but it is not working but the SHA1 it is works. What did we do wrong? We set the rule based on this :…
Hi, after installing the policy manager 15.30 on a windows server 2019 and installing the correct server msi agent on another server, this server tells me that the virus protection is ok, but the malware protection is out of date. The agent has connection to the F-secure server as well as to the F-Secure cloud. As well the…
Hi, Our V12 Client Security installations are no longer receiving updated definitions. I guess they are fairly old now so perhaps I should expect this, but can anyone confirm if this should be happening?
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