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How is a mobile device added to the F-Secure Elements EPP portal?
How is a mobile device added to the F-Secure Elements EPP portal? This article describes how you can add a mobile device to the F-Secure Elements EPP portal. * Log in to the portal with your account credentials. * Go to Mobile devices, and click on Add devices. * Fill in the following information: * The user's first and…
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Setting up Password Protection for the first time
Setting up Password Protection for the first time * Open Password Protection. * Click Create Master Password. * Type in a strong master password, and repeat to verify match. A strong master password should: * Include both lower and uppercase letters * Include numbers and special characters * Contain more than 6…
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How to make a request for a remote WSDIAG for WithSecure Elements Endpoint Protection products
How to remotely request for a diagnostic file (WSDIAG) for WithSecure Elements Endpoint Protection products from the Elements portal: If there is an issue with a device in your managed accounts, the WithSecure Elements portal administrator can select the device and make a request to the customer, who allows an WSDIAG file…
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How to check the firewall status and settings in F-Secure Elements EPP for Computers
How to check the firewall status and settings in F-Secure Elements EPP for Computers In F-Secure Elements EPP for Computers, the firewall profile defined in the F-Secure Elements EPP portal sets the rules in the Windows Firewall on the endpoint computers, which means that the partner or admin must enable the Windows…
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How is a Freedome for Business subscription key added to the F-Secure Elements EPP portal?
How is a Freedome for Business subscription key added to the F-Secure Elements EPP portal? This article describes how you can add a Freedome for Business subscription key to the F-Secure Elements EPP portal. To add a Freedome for Business subscription key to the F-Secure Elements EPP portal: * Log in to the portal with…
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Using F-Secure Endpoint Proxy with an F-Secure Elements EPP for Computers profile
Using F-Secure Endpoint Proxy with an F-Secure Elements EPP for Computers profile F-Secure Endpoint Proxy, also known to as Policy Manager Proxy (PMP) is provided by F-Secure to minimize the bandwidth usage while downloading updates to the clients with F-Secure Elements Agent installed. This proxy caches GUTS2 updates --…
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How to generate a Password Protection synchronization code
How to generate a Password Protection synchronization code To sync passwords and connect between devices, you need to generate a synchronization code. To generate a code: * Open an existing Password Protection client. * On the sidebar, click Connect devices. * Under Generate synchronization code, an 8-digit code is…
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Installing the product using a clone image
Installing the product using a clone image Instructions for installing F-Secure Elements EPP for Computers using a clone image. Note: The F-Secure Elements EPP for Computers versions lower than 18.14 do not support the clone image installation. For those versions, we recommend either scheduling a task to install the…
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Installing Password Protection on a Mac
Installing Password Protection on a Mac Before installing Password Protection, make sure you have a valid subscription and installation key. * In the email that you received, click Mac. * Run the installer file to start the installation, and drag the application icon on top of the Applications folder. * When the…
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Adding a new Password Protection user on the F-Secure Elements EPP portal
Adding a new Password Protection user on the F-Secure Elements EPP portal To add new users, you need a subscription for Password Protection. * Log in to the F-Secure Elements EPP portal. * Click Passwords on the sidebar. * Click Add user. * Create a user by typing in the first and last names and email address. * Click on…