Issue: How to disallow with Client Security or Server Security a local Windows admin user from disabling Windows Defender firewall? Resolution: You can from the Policy Manager policies lock the Enable Windows firewall setting so that the Windows Firewall will be automatically enabled if a local administrator user disabled…
Issue: How to block a website URL address for users with the Browsing Protection feature for Client Security or Server Security? We don't want local users to be able to access specific websites. Resolution: You can block either specific websites with the Browsing Protection feature on you can block entire categories of…
Issue: How many fsanalyze commands can be executed simultanously in for Linux Security 64 or Elements Linux Protection? For example if I want to scan several targets (files or folders) at once. Resolution: There is no limit how many fsanalyze instances can be running at the same time. We recommend to be cautious about the…
Issue: How to save the current product configuration settings?Resolution: You can use lsctl command to save the current product configuration and restore the product settings. To save the current product settings: # /opt/f-secure/linuxsecurity/bin/lsctl get --json --sensitive > [PATH] To restore the product settings: #…
Issue: How to check license expiration date and amount for Business Suite subscriptions, such as Client Security or Server Security? Resolution: Users may refer to their WithSecure License Certificate for the expiration date and the license amount of the subscription for Business Suite products. If you do not have the…
Issue: Some files are always listed on the "Items not scanned" list on the scanning report report for Client Security or Server Security. Why is are some files skipped? Resolution: It is considered a normal behavior that there are files shown not being scanned in the scan report. The reason is that the operating system…
Issue: If Linux Security 64 has detected a possibly malicious file and renamed it, can we move or copy file that Linux Security 64 has renamed with the .malware file extension? For example if we need to send the file to WithSecure Sample Validation service to check if is is a false positive. Resolution: It's not possible…
Issue: When a user accesses with a browser the Policy Manager Server address on either port 80 or 443, the test message reads: "If you see this message, WithSecure™ Policy Manager Server is installed and is working fine. WithSecure™ Policy Manager Server's host interface status can be checked here. WithSecure™ Policy…
Issue: Client Security or Server Security host shows policy is use to be not latest on the Policy Manager Console's Status > Centralized management page Resolution: If the "Policy in user" status is shown as "Not latest" in the Policy Manager Console's Status > Centralized management page, it means that you have…
Issue: How can I configure Client Security or Server Security scheduled scanning to scan a drive located on another server (Network drive / mapped drive) Resolution: It is not possible to scan a network or mapped drive with the Client Security or Server Security scheduled scan since it scans only local drives. Real-time…