WithSecure Cloud Protection for Salesforce
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How to upgrade Cloud Protection for Salesforce and is there a rollback option ?
Issue: How to upgrade Cloud Protection for Salesforce? Is there any roll-back option available after upgrade to latest version so that incase if there is any issue with the new version then we can rollback to old version. Resolution: The latest version of the Cloud Protection for Salesforce solution is always available in…
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Unable to assign permission set WithSecure Clould Protection to users. The user license doesn't allow VisualForce Page Access
Issue: After the deployment of Cloud Protection for Salesforce 2.0 tried to import leads into Pardot with the help of an integration user they get the following error message: "Custom Validation Exception: WithSecure Cloud Protection: Your message cannot be processed because you do not seem to have the Cloud Protection…
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Als Dokumente in Salesforce hochgeladene Eicar-Testdateien werden von Cloud Protection for Salesforce nicht als schädlich erkannt
Issue: Salesforce speichert „Dokumente“ in drei verschiedenen Objekten: ContentVersion (auch bekannt als Dateien), Dokument, Anhang. WithSecure Cloud Protection for Salesforce scheint Dokumente, die über die API oder manuell hochgeladen wurden, nicht zu prüfen. Es testet ContentVersion und Attachment. Resolution: Das ist…
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Wie kann die Erhöhung des Scan-Kontingents im Cloud Protection for Salesforce erhöht werden, wenn die Fehlermeldung angezeigt wird, dass die monatlichen Scan Nutzungskontingentgrenzen überschritten wurden?
Issue: Wie kann ich das Scan-Kontingent in Cloud Protection for Salesforce erhöhen, wenn die Fehlermeldung „Monatliche Scan Nutzungskontingentgrenzen überschritten“ angezeigt wird? * Welche Auswirkungen hat es auf den Service, wenn wir das monatliche Scan Kontingent erreichen? * Welche Optionen stehen zur Optimierung der…
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Configurable Point of Presence: Set up your data processing region
Empower data residency with geographic selection The digital age has ushered in a myriad of benefits, but it has also brought along its share of complexities. Among these is the ever-important topic of data residency. In a global marketplace, understanding where your data is processed is pivotal. Our "Configurable Point of…
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Important Update on WithSecure Cloud Protection for Salesforce Service degradation
Updates 2023-10-04 Confirmed that some European and potentially Asian customers have been impacted 2023-10-04 How to Perform Manual Scans with Cloud Protection for Salesforce video added High-level summary On October 3rd, 2023, WithSecure Cloud Protection for Salesforce experienced a partial service degradation in the…
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Advanced Threat Analysis
Advanced Threat Analysis: The gold standard of file scanning In the digital arena where threats are constantly evolving and making detection tougher, the need for robust and meticulous file scrutiny is paramount. WithSecure Cloud Protection for Salesforce recognizes this challenge and introduces its Advanced Threat…
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New connected app in WithSecure Cloud Protection for Salesforce – future-proofed protection for your Salesforce cloud
We have introduced a new solution architecture and a new application type called Connected App to WithSecure Cloud Protection for Salesforce to bolster current scanning capabilities. New architecture brings more effective protection for your business-critical Salesforce platform today and empowers us to deliver more…
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How to exclude URL from URL Protection in Cloud Protection for Salesforce
Issue: When URL Protection is enabled, links in email sent internally and externally has its URL syntax replaced which may break certain links. How to allow those URLs without disabling URL Protection in Cloud Protection for Salesforce?Resolution: Follow these steps to exclude a URL:* Login to Cloud Protection and go to…
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How Click-Time URL Protection Works
Configurable Click-Time URL Protection – real-time protection against phishing attacks and malicious websites WithSecure Cloud Protection for Salesforce safeguards your Salesforce users against phishing attempts in real-time. The solution provides an URL Protection feature. Both at the time of upload and when a user clicks…