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After onboarding a new Elements Exposure Management, the Identities view in the Elements Portal does not populate data.
Issue: After onboarding a new Elements Exposure Management, the Identities view in the Elements Security Center does not populate data. I followed the steps documented in the help guide: https://www.withsecure.com/userguides/product.html#business/xm/latest/en/concept_hvd_jcy_bbc-latest-en How soon can I expect the data to…
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False positive or false negative detection when scanning backported software with Elements Exposure Management
Issue: Elements Exposure Management vulnerability scans on Linux contain false positive detection for backported software. Any recommendation for scanning backported software? Resolution: For any host with backported software. we would suggest performing authenticated scan to get more accurate result. If the "Skip…
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How does WithSecure Elements Vulnerability Management count scanned unique IP addresses?
Issue: How does WithSecure Elements Vulnerability Management count scanned unique IP addresses (license usage)?Resolution: Elements Vulnerability Management calculates a total number of unique IPs scanned for vulnerabilities in each and every Elements Vulnerability Management organization. In general:* Only vulnerability…
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Some Elements Vulnerability Management scheduled system scan end up with "Terminated" status
Issue: Some scheduled system scan (network scans) end up with "Terminated" status.Resolution: We recommend to look into the scan log, which can be viewed by:* Log in to the Elements Vulnerability Management portal * Go to the Security Configuration > Scans > Network scans page * Open the scan group which is having issues…
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When requesting a scan node license in Elements Exposure Management Portal, the error "number of allowed scan node licenses has been reached" is displayed.
Issue: The server with the WithSecure Elements Exposure Management scan node had a hardware failure and user has unregistered the existing scan node in Elements Vulnerability Management portal. When requesting for a new scan node license in WithSecure Elements Exposure Management portal, user is getting error: "number of…
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What kind of network firewall openings need to be in place between scan nodes and hosts to be scanned?
Issue: What kind of network firewall openings need to be in place between scan nodes and hosts to be scanned? What ports need to open for the Scan Node?Resolution: Any limitation to the visibility of the scanned host will result in less findings from network-based vulnerability scans. We recommended deploying scan nodes in…
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Dieser Vorgang ist ein verbotener Fehler beim Zugriff auf die Elements Exposure Management-Seiten im Portal
Issue: Wenn ein Benutzer versucht, im Elements Security Center-Portal auf Seiten zum Elements Exposure Management zuzugreifen, werden ihm folgende Fehler angezeigt: Dieser Vorgang ist verboten. Wenden Sie sich zur Durchführung dieses Vorgangs bitte an Ihren EntraID- Administrator . Die Organisation, bei der Sie sich…
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How can a partner or end-customer get admin rights so that they can access Elements Exposure Management
Issue: How can a partner or end-customer company get administrator rights so that they can access all Elements Exposure Management pages and settings in the Elements Security Center portal. Resolution: The Exposure Management - Exposure rights are not granted automatically for neither partners nor end-customer companies…
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Keine Identität gefunden und Scan Ergebnisse zeigen keine Details zu Elements Exposure Management
Issue: Keine Identität gefunden und Scan Ergebnisse zeigen keine Details zu Elements Exposure Management Resolution: Zunächst empfehlen wir für das Problem der nicht ausgefüllten Ansicht zu prüfen, ob die API-Berechtigungen im Azure-Portal erteilt wurden. Dies kann auf das Benutzerhandbuch verweisen: Onboarding von…
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After a new Elements Exposure Management is onboarded, the Identities view in Elements Security Center does not populate with data
Issue: After a new Elements Exposure Management is onboarded, the Identities view in Elements Security Center does not populate with data. I followed the steps documented in the help guide: https://www.withsecure.com/userguides/product.html#business/xm/latest/en/concept_hvd_jcy_bbc-latest-en How soon can I expect the data…