VPN with Elements agent?

stavros · 2024-05-07T09:29:48+00:00

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I have been using Freedome for some time together with Elements, and this has been working nicely. Now that the F-Secure VPN replaces Freedome, it seems that these can not be installed together.
Obviously I do not want to remove the Elements client, so what is the best solution here to get the VPN functionality back?

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Sethu Laks

HI @stavros

We appreciate your trust and interest in using our WithSecure product. F-Secure and WithSecure have undergone changes in their offerings. F-Secure has redirected its focus towards consumer security and has separated from the WithSecure group in June 2022 to prioritize consumer-oriented solutions over business-level offerings. Consequently, at present, we ( as WithSecure) do not have a package specifically available for WithSecure VPN for business customers.

Best regards,
Sethu
Community Moderator | Technical Support Engineer
WithSecure™ https://community.withsecure.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.withsecure.com%2Fen%2Fhome

stavros

Thanks for this. Yes that is exactly the case. Does this mean that there is now no F-Secure or WithSecure VPN alternative for business customers?

Sethu Laks

Hi @stavros

Thank you for reaching out the WithSecure Community,

It sounds like you might be encountering a known issue. We have an article in our community knowledge base that might be helpful: https://community.withsecure.com/en/kb/articles/31317-why-is-f-secure-application-incompatible-with-withsecure-elements-agent-or-business-suite-client-security

Best regards,
Sethu
Community Moderator | Technical Support Engineer
WithSecure™ https://www.withsecure.com/en/home