Issue:
Why can't WithSecure Elements Agent or Business Suite Client Security be installed simultaneously with F-Secure products (F-Secure SAFE, ID Protection password manager / vault and FREEDOME) on a computer? Both products were used to be able to be running at the same time on the device. Why is there now a compatibility issue to run them concurrently?
Error when installing WithSecure product on a Windows computer that already has F-Secure installed (or vice versa): “Incompatible application removal - Other applications on your computer are incompatible with F-Secure / WithSecure. The following applications will be removed:"
Resolution:
WithSecure and F-Secure have de-merged and are now independent companies. WithSecure Elements Agent or Business Suite Client Security are not compatible with other anti-virus security software, such as F-Secure SAFE.
F-Secure has discontinued the stand-alone versions of ID Protection and FREEDOME VPN, and they are only bundled with the F-Secure application, which includes SAFE antivirus, ID Protection and FREEDOME VPN features all in one application.
Due to the fact that you cannot have two anti-virus applications installed at the same time, you can no longer install both WithSecure and F-Secure products on a Windows or Mac computer. During the installation of a WithSecure application, it will ask to uninstall the F-Secure application.
Article no: 000044337