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Hey all, I've been trying to access the backend to make some changes, and while the elements dashboard logs in ok, the Endpoint protection widget on the dashboard errors and then changes to "No devices", while the Detection and response widget lists the correct number of devices. When I try to go to the devices page it…
組織が見つかりません。 組織リストの取得中にエラーが発生しました。後でもう一度試してください。 と表示されて管理画面が利用できなくなっており、非常に困っております。 解消方法をご存じでしたらお教えください。 From @LiselotteP in English: Organization not found. An error occurred while retrieving the organization list. Please try again later." This message is being displayed, and the admin panel has become inaccessible, which…
I searched the community but couldn't find a solution. When a customer decides not to purchase WithSecure Elements after trying the product with a Trial License, how can I remove them from my customer list in Partner Portal (partnerportal.withsecure.com) and (elements.withsecure.com)? Thank you.
It would be massively helpful to see all installation events including failed attempts in the "Installation Logs". That way one could easily determine the causes of failed attempts instead of relying on screenshots of the logs.
The Device View > Show History > Reboot needed shows only the date and time when the reboot needed flag was set. However after restarting the system it´s not obvious that this status is gone. There is the "Reboot needed" status in the device overview, but that status seemed to not update properly with the true system…
Hi team, I would like to ask if it is possible to add a new filter field under Patch Management? Specifically, the "Assigned Profiles" field. We group our endpoints using the assigned profiles we created. It would be helpful if this filter is included, so we could specify what groups to export. The alternate option we now…
Can we move new entries for allowing/denying sites up top near the Add Sites button? It is a hassle if there is already a long list of sites and we have to scroll down every time we add individual sites.
How to Allow System Extension, Driver Extension & Network Extension using MDM profile?Is there any workaround to auto-approve the Network Extension without user interaction on macOS? I'm currently using Intune as my Device Management Solution. I have done creating the policy for extension for another permissions,
Hello everyone, As a distributor for Romania, Bulgaria, and surrounding regions, we have a question regarding device visibility and management: Is there currently an option to scan the local network for unmanaged workstations or servers, by leveraging endpoints/servers that already have the WithSecure client installed? If…
Wonder whether there is a way on the portal to configure notifications to me more informative ? so rather accessing the portal, we can see which device is infected etc…
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