Issue:
After upgrading Elements Endpoint Protection Agent client to version 22.7, a user or monitoring software is unable to find F-Secure Hoster and F-Secure Hoster (restricted) service on the device. On device(s) with Elements Agent version 22.6 or earlier installed, these services are still there. Hence, monitoring tool shows that the product seems to have stopped working.
F-Secure Ultralight hosters, such as F-Secure Ultralight Hoster, F-Secure Ultralight Network Hoster, F-Secure Ultralight Protected Hoster can still be found on the device with Elements EPP client 22.7 in place.
What has happened to the service names?
Resolution:
The display name for these two services has been changed into "WithSecure Hoster" and "WithSecure Hoster (Restricted)".
In case you are using the display name to do the monitoring, you need to tweak the monitoring logic.
The display name for the rest of the product's services are subject to change in the near future too. We recommend to consider using the short name for the product service. For example, fshoster, fsnethoster, fsulhoster, etc, when monitoring the product's services.
Article no: 000040992