Issue:
No company listed in the Organizations drop-down list after clicking Add rule on the Automated actions page in the Elements portal's Security Configurations > Automated actions page. The list is blank or empty.
Resolution:
This issue is most likely caused by the browser cache.
To fix the issue, you can try these steps:
- Reset your browser cache for the address elements.withsecure.com
- Clear your browser cache.
- Use Incognito or In-Private browser window.
After this all the companies on the chosen scope should be listed in the Organizations drop-down list.
Article no: 000044126