Issue:
After changing the computer name of a computer where Elements Agent (EPP for Computers or EPP for Servers) is installed, the device name is not updated to the new name in the Elements Endpoint Protection portal Devices page.
Resolution:
The product does not immediately update the device name in the Elements Endpoint Protection Portal. To speed up the process, do the following:
- Restart the computer
- Right-click on the F-secure icon in the Windows system tray and check for updates
- Verify that the device name has been updated on the Elements Endpoint Protection Portal devices page
Article no: 000005181