Product Troubleshooting WithSecure Elements Endpoint Protection

WithSecure Technical Support Engineer Elements portal access during a support request
error: "ERR_SSL_PROTOCOL_ERROR" after going to a HTTPS web page
Security Events reported User name does not reflect what is reported in the Windows Event viewer
OfficeClickToRun.exe was blocked from changing the "withsecure process"
Organizations drop-down list empty when trying to add Elements Endpoint Detection and Response Automated Actions rule
No test report sent when Security Events source is used for Elements Email notification and report
EPP for Servers: "WSResourceMonitorPlugin: An attempt to open the file C:\Windows\Sysnative\sru\SRUDB.dat" event log is being output from ESENT (Event ID 489)
Wrong username or password error when trying to login to my account in Elements Security Center portal
Does WithSecure Elements Endpoint Protection for MAC support macOS version 15 Sequoia ?
Error: 'An error has occurred while adding an administrator.' when creating a new administrator in Elements Security Center

Can I install Endpoint Protection on Amazon WorkSpaces Windows 10 and Office 2016 Bundle with an EPP for Computers subscription?

Issue:

Can I install Elements Endpoint Protection Agent on Amazon WorkSpaces Windows 10 and Office 2016 Bundle with an EPP for Computers subscription?

Resolution:

No, Elements Endpoint Protection for Computers cannot be installed on Amazon WorkSpaces Windows 10 and Office 2016 Bundle. Instead, you will need a Elements EPP for Computers license for virtual environments.

Reference
https://aws.amazon.com/about-aws/whats-new/2016/11/amazon-workspaces-introduces-windows-10-desktop-experience/

"Amazon WorkSpaces now offers bundles that come with a Windows 10 desktop experience, powered by Windows Server 2016."

Article no: 000026679