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Support Articles WithSecure Elements Endpoint Protection

Connection Control banner showing to all users on an RDS or Terminal Server when the feature is enabled with Elements EPP for Servers

Issue:

When running F-Secure Elements EPP for Servers on an Microsoft RDS server, where multi user can login to this RDS host, F-secure Connection Control banner is shown for all users on the RDS host

F-secure Connection Control banner prompts all connected users when one user goes to a banking web page, with the F-secure banner at the top, for all users that have an active session on the RDS host.

How to only show the F-secure Connection Control banner for the user, that has an active banking web page open?

Resolution:

In order to avoid this scenario, F-Secure Connection Control needs to be disabled. To disable F-Secure Connection Control, follow the steps below:

Log in to the Elements Endpoint Protection Portal
Go to the Profiles page
Select the profile you want to edit
Go to the Browsing protection settings page
Scroll down to the Connection control section
Disable Connection control
Click Save and publish

Once the device fetches the new profile, Connection control will be disabled and will no longer display the banner when a user enters a banking web page.

Article no: 000021821