Product Announcements & Troubleshooting Extended Detection and Response Endpoint Protection

How to transfer or change a corporate customer company from old reseller partner to new?
Elements Connector cannot show welcome page after installation
Elements Connector error "Connection to the update server has failed for address https://guts2.sp.f-secure.com"
Elements portal shows Malware protection malfunction status for an Elements Endpoint Protection for Mac device
WithSecure Technical Support Engineer Elements portal access during a support request
error: "ERR_SSL_PROTOCOL_ERROR" after going to a HTTPS web page
Security Events reported User name does not reflect what is reported in the Windows Event viewer
OfficeClickToRun.exe was blocked from changing the "withsecure process"
Organizations drop-down list empty when trying to add Elements Endpoint Detection and Response Automated Actions rule
No test report sent when Security Events source is used for Elements Email notification and report

Installing Elements Endpoint Protection using a clone image

Issue:

How to deploy WithSecure Elements Agent (EPP for Computers or for Servers) using a clone image?

Resolution:

Follow the instructions here for installing the WithSecure Elements Agent using a clone image.

Article no: 000004589