Troubleshooting WithSecure Elements Endpoint Protection

How to reset the host UID of a WithSecure Elements Agent device?
Is it expected to have both F-Secure and WithSecure services running for Elements Agent?
How do I change the Alerting configuration settings for Elements Endpoint Protection portal infections email alerting?
How do I change the Alerting configuration settings for Elements Endpoint Protection portal infections email alerting?
How to deploy Elements EPP for Computers (Mac) using Intune?
How to deploy Elements EPP for Computers (Mac) using Intune?
Blocking Android and Apple Device Storage Access with Device Control
Unable to access WithSecure Elements portal from the old f-secure.com address
How to reset biometric key device registration in the Elements Security Center portal?
How to enable or disable Tamper Protection feature for Elements Endpoint Protection?

Can WithSecure reset the secret key for Elements API connector?

Issue:

Can WithSecure reset the secret key for Elements API connector?

Resolution:

WithSecure is unable to retrieve the secret key for you as it is confidential and as well it will only shown once on the page when it is created. The only alternate way is by deleting/removing the API client and recreate it back.

You may refer to this link for further details if you would like to proceed to delete and recreate it.

Note: Make sure to copy the secret and store it in a safe place. You will be not able to view or access the secret again.

Article no: 000043646