How to automatically remove Elements EPP for Computers or EPP for Servers devices from the Elements Endpoint Protection portal with the Manage automatic deletion feature?
You can choose to automatically delete the devices which have been offline long enough. Once a device has been deleted and removed from the Devices list, the license will be available to be used on other devices. You can define the time period, how long the device is offline before deleted. Deleted devices will return to the management portal if they ever become active again, as long as there are free seats in the subscription. If the subscription is full the device will not reappear in the management portal and the computer will not be protected.
The automatic deletion feature is disabled by default.
How to setup the automatic deletion for Elements Endpoint Protection devices:
- Log in to the Elements Endpoint Protection portal
- Go to the Devices page
- Click on the three dots on the right side of the devices title
- Select Manage automatic deletion
- Enable or disable the feature
- If enabled, set the amount of days
- Click Save
Note: The automatic deletion only supports devices which have Elements Agent installed on them. Elements Mobile Protection and Elements Connector devices will not be automatically removed from the portal even if they reach the set amount of days of being offline.
Article no: 000033358